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Partners in Technology programs help middle school students learn skills that promote self-esteem, academic success, and preparation for today’s technology-driven world. Students, often without access to computers at home, gain technology training and the opportunity to increase their digital literacy. Students also learn valuable skills such as teamwork, collaboration and communication.
Volunteers are needed to provide hardware and software support to students in Dell TechKnow, Student Help Desk, and Computer Refurb programs as described below. To get involved click a program's Register Now button below. Please contact Karolyn Gutierrez (637-0982, kgutierrez@austinpartners.org with any questions |
Austin Partners in Education, Dell, Inc. and Austin ISD have partnered for the past 7 years to make this program the flagship implementation of Dell TechKnow. During this 40-hour course, middle school students learn important skills for desktop computer proficiency.
The Dell TechKnow program's primary emphasis is on bridging the digital divide by focusing on students without access to technology at home and by encouraging girls to participate at the same level as boys.
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- Teams of 5-6 volunteers go into a classroom together to each work with a small group of studetns.
- The teacher is in the classroom to provide curriculum and support
- Most classes meet for 2 hours, twice a week, from 3:30pm-5:30pm (10 weeks).
Volunteers can job-share to accommodate schedules.
- Volunteers coach students as they take apart and rebuild a computer, install and use software, upgrade components, and diagnose and repair basic hardware problems.
- Both English-only and bilingual speakers are needed.
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Austin Partners in Education, Dell, Inc., and Austin ISD have continued their partnership with this exciting new program also known as Dell TechKnow 2.0. Student Help Desk prepares students to assist the campus technologist as “mini technicians” and help answer trouble tickets. Middle school students become proficient in computer hardware, software, peripherals, and trouble shooting. The curriculum includes a unit on professionalism and customer service skills to help the students learn how to appropriately interact with their “customers” – the teachers and campus staff.
| Volunteer Commitment: |
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- Teams of 5-6 volunteers go into a classroom together for 50 minutes weekly
- Each volunteer works with a small group of about 4-5 students
- The teacher is in the classroom to provide curriculum and support
- Volunteers generally work with the same group of students each week to build mentoring relationships
- Each volunteer will work with their group on a computer skills lesson chosen by the teacher
- The small group structure means occasional volunteer absences are not as disruptive
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Bailey, Bedichek, Burnet, Covington, and Murchison Middle Schools |
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Austin Partners in Education recently launched a new program that puts more computers into the hands of students. Students learn to take old or non-working computers and bring them back to life. Students will learn to recognize and understand hardware components, load and use Microsoft Office, trouble shoot problems, and upgrade components on a computer for higher quality sound, video, etc. This program encourages students to become IC3 certified (a pre-professional certification), which can put them on a technology career path in high school where they can earn the A+ and Cisco certifications and become eligible to earn $15-$24/ hour as a technician right out of high school.
| Volunteer Commitment: |
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- Teams of 5-6 volunteers go into a classroom together once a week for 50 minutes
- Each volunteer works with a small group of about 4-5 students
- The teacher is in the classroom to provide curriculum and support
- Volunteers generally work with the same group of students each week to build mentoring relationships
- Each volunteer will work with their group on a computer skills lesson chosen by the teacher
- The small group structure means occasional volunteer absences are not as disruptive
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